In User Settings > General Settings, Managing Attorneys can check or uncheck the checkbox beside "Invoice Update Emails" to turn email notifications of invoice status changes on or off. When this setting is on, Managing Attorneys can also check the box beside other users in the office to send them the same email notifications of invoice status changes. Remember to click "Save" to save your changes.
Invoice email notifications about each invoice occur at the following times:
- If OCR rejects an invoice at any stage
- When the OCR Billing Manager approves the invoice (review 1)
- When OCR Finance approves the invoice (review 2)
- When the state accounting system issues payment, you may receive non-OCR notification from them
- When OCR marks the invoice as having been "Paid" by the state accounting system More on this
See also:
- Use CARES > "User Settings" > "My Office" > "Change Contact Info" button to update your email or other contact info at OCR.
- Invoicing for Payment >
- Troubleshoot invoice emails >