OCR contractors can update their contact information in CARES at any time.
To start, use the left-side menu to navigate to User Settings > General Settings > My Office.
In the right-side corner of the User Settings/My Office screen, click the button: "Change Contact Info".
This will open up a new tab in your browser, bringing you to the OCR's Change Request form. Scrolling down the page, you will be able to select whether you are a current OCR Contract Attorney or Case Consultant, fill out your name and email, and select the change you'd like to make. For contact-related changes, select the option "a) My business contact information, name, bank account, or billing information is changing." Proceed through the form by clicking the teal "Next >>" button.
Please note that OCR contractors can also access the Change Request Form without signing into CARES via the link in this article or through OCR's website (use the Main Menu and hover over "Attorneys", and select "Attorneys Help Center" from the dropdown -- the "Change Requests" box at the top of the page will lead you to the form).